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Frequently Asked Questions
We know riders can’t wait when it comes to their horses. That’s why we process orders quickly – most ship within 1-2 business days. Many customers receive their packages in just 2-3 days. Every order includes tracking, so you always know where your gear is.
We want you to feel confident shopping with us. If something doesn’t fit or isn’t right, you can return or exchange it within our standard return window. We’re committed to making the process simple and transparent – because the bond between horse and rider should never be interrupted by complicated policies.
Yes! We ship across the United States and to Canada, with secure, trackable delivery options. Our international customers appreciate that we bring Scandinavian-inspired equestrian gear right to their barn doors.
Absolutely. Our customer service team is made up of knowledgeable, passionate representatives who care about finding the right solution for you and your horse. Whether by phone or email, we’re here to provide the kind of support larger marketplaces often can’t.
Yes. Excellence is at the heart of everything we do. Our products are crafted with care, tested for durability, and designed to perform – from the barn to the arena. Riders consistently highlight the craftsmanship and value they receive from Equinavia gear.
We believe in accessibility – making premium equestrian gear within reach for all riders. That means fair everyday pricing, seasonal promotions, and special sales events. Customers often tell us they’re thrilled to find high-quality products at such great value.
Yes. Our website is designed for a smooth, simple checkout, with secure payment options you can trust. Customers often mention how easy it is to shop and how quickly their orders arrive.
Every item is carefully packed to ensure it arrives in perfect condition. We know your gear is more than just equipment – it’s part of your daily partnership with your horse – so we treat it with the respect it deserves.
Our products reflect Scandinavian horsemanship values – practical, reliable, and beautifully designed. From premium rider apparel to durable horse gear, everything is created to enhance the connection and confidence between horse and rider. That’s what sets us apart.
Equinavia
Equinavia brings Scandinavian horsemanship traditions to North America, founded in 2008. We celebrate simplicity, functionality, and timeless beauty, with the spirit of Nordic design influencing every element of the equestrian lifestyle we inspire.
Our mission is to make thoughtfully crafted products accessible to the equestrian community, enhancing performance and experience. We offer reliable, long-lasting solutions that inspire confidence and elevate passion, featuring products that range from durable horse equipment to premium rider apparel. We are committed to excellence, partnership, and accessibility, striving to meet the highest standards for both horse and rider. The unparalleled bond between horse and rider is something we aim to nurture and strengthen. By making premium-quality tools accessible to all riders, we empower the community to focus on what matters most—achieving their goals and fostering trust and connection with their horse.