Terms of Service

Last Updated: August 21, 2026

1. Acceptance of Terms

By accessing equinavia.com or purchasing products from Equinavia (the “SELLER”), you (the “BUYER”) agree to these Terms of Service. These terms supersede all prior communications. SELLER reserves the right to update these terms at any time without prior notice.

2. Prices & Order Acceptance

All prices displayed on equinavia.com are in USD and subject to change without notice. SELLER reserves the right to cancel or refuse any order for any reason, including obvious pricing errors, inventory discrepancies, or coupon code miscalculations. If an invoice or order total contains an administrative or technical error, SELLER reserves the right to correct the error and update or cancel the order accordingly.

3. Terms of Payment

Full payment is required at online checkout via credit card, debit card, or authorized digital payment provider. Orders will not be processed or dispatched until SELLER receives full payment authorization. Open credit accounts, trade financing, or line-of-credit terms are not available for online consumer purchases.

4. Title & Security Interest

SELLER retains ownership and title to products until full payment (including shipping fees and applicable taxes) has been successfully processed. If payment is disputed, charged back, or revoked post-delivery, BUYER agrees to return the unpaid merchandise immediately in its original condition at BUYER’s expense or remit full payment upon demand.

5. Risk of Loss & Delivery

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to BUYER upon delivery of the goods to the carrier at SELLER's fulfillment facility. Delivery estimates provided at checkout are non-binding. SELLER is not liable for carrier delays, weather interruptions, or transit disruptions beyond its control. Carrier tracking information constitutes conclusive evidence of dispatch.

6. Intellectual Property

All brand logos, trademarks, text, graphics, designs, and content displayed on equinavia.com remain the exclusive property of SELLER. BUYER shall not alter, remove, reproduce, or misuse any brand identity, tags, or markings on the products or site.

7. Warranties & Limitation of Liability

SELLER expressly warrants that for a period of six (6) months post-delivery, products will be free from material and workmanship defects; normal wear and tear is expected. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

If BUYER notifies SELLER in writing within six months of a defect, SELLER will repair or replace the product at its sole option. BUYER’s remedy is strictly limited to repair, replacement, or purchase price credit. In no event shall SELLER be liable for indirect, incidental, or consequential damages, or bodily injury resulting from product use. Unauthorized modifications, misuse, failure to follow instructions, or improper fitting of equestrian goods by non-qualified persons voids all warranty claims.

8. Indemnification

BUYER agrees to indemnify, defend, and hold harmless SELLER against all claims, liabilities, damages, and costs (including legal fees) arising out of BUYER’s misuse of products, failure to follow product directions/warnings, or improper fitting and use of horse or rider gear.

9. Account Termination & Usage Restrictions

SELLER reserves the right to cancel orders, limit quantities, or terminate web access and user accounts at its discretion if BUYER violates these terms, engages in fraudulent activity, or initiates unwarranted payment chargebacks.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut, USA, without regard to its conflict of law principles.